Who Are We?
RCN Call Center Services helps companies succeed by leveraging technology and highly trained people to address customer inquiries quickly and comprehensively. Our expert teams apply proven marketing and sales strategies to transform every interaction into an opportunity to establish meaningful relationships and increase customer lifetime value.
The interaction between a call center representative and your customer can make or break you. We understand that you work hard for your leads and we work just as hard to extract the maximum value possible in order to make your efforts worthwhile.
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Inbound Call Management
RCN Call Center Services allows you to take advantage of our full range of call routing, monitoring and management tools to empower your business and drive customer service.
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Outbound Call Management
Many factors determine the success or failure of an outbound call effort and most can be tipped in your favor with the right planning and preparedness. Let us show you how it’s done.
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Internet Business Solutions
Leverage your hard-earned leads via effective email management, real-time chat solutions, instant messaging and assisted browsing.
